Got at least Another 30 Minutes of Fame This Fall

Had the privilege of being quoted in a couple of magazines this Fall:

In an article titled “Videoconferencing Goes Down Market” InAVate magazine:

“A cloud-based solution like LifeSize Connections allows a small vendor like me to implement very large projects very quickly for new customers,” says Kaleidoscope’s Christianson.

“Say that I have a customer that wants 30 endpoints deployed around the U.S.and 120 desktop systems for his mobile workforce and wants them all to be able to conference via a schedule or ad hoc as they like. In a traditional installation, this would take a lot of planning, a lot of work to get the infrastructure up and running, a lot of bandwidth or need to co-locate some central equipment and a lot of time and training.”

“With LifeSize Connections, I can have the mobile systems up and running immediately, using the firewall traversal, the MCU, presence server and IM client that are build into the service. The endpoints can be added as soon as I can get a tech on-site. And in this case, the entire deployment would be done by techs that just need to know how to hook up a codec and make a call.”

For the full text of the article, click here. 

The other article was in AVTechnology magazine titled “The Sate of IP-Based AV Control Systems.”

One common pitfall is to overwhelm users with too many options. For example, J. Scot Christianson, owner of Kaleidoscope Videoconferencing, remembers a room where users had to select the source for each of the four monitors. If that weren’t enough, each time they wanted to change a source, they had to select each output and then make the switch.

“It was an extremely flexible system, and any combination of inputs to output could be achieved,” Christianson says. “But from the user perspective, the room was completely non-functional and was the most avoided room on campus. They just wanted a button that said, ‘start presentation’ [or] ‘use document camera’”

 

The article can be found here: http://www.nxtbook.com/nxtbooks/newbay/avtech_201110/index.php#/38

 

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Hack: How to allow LifeSize Connection Guests to Call your LifeSize Connection Endpoints

This is not really supported or supposed to happen, but there is a way to get Guest Accounts on Connections to be able to call Registered Endpoints. There is no way for a guest to “Add Contact” for the endpoint directly, but you can get around it as follows:

  1. Invite the guest via the Connection app on a mac or pc.
  2. Initiate a text chat to the guest. In the title bar of that window will be the connections id in brackets [gst-1614976320-3501]. Write that down.
  3. Login to your endpoint.
  4. Add this guest to the local directory using the connections id from step 2
  5. Save. You can then delete this entry from the endpoint since you will not be able to actually call them with this entry. However, this causes the guest to receive a notification that the endpoint has added them as a connection and it will ask if the guest wants to add the endpoint to their contact list.
  6. The guest can choose “Yes” and then dial the endpoint whenever they want.

If you have your guests connect first to the endpoint, then you can add in other connections users without every having to use your soft client.

Let me know if you have any questions or need any clarification.

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A Wonderful Tech Note from AMX: Default Passwords

You can download a .pdf of this Tech Note from AMX at: http://www.amx.com/techsupport/PDFs/981.pdf

Camera Controllers

PTE-300

  •  Default IP Address: 192.168.1.160
  • Default Baud Rate: 9600,N,8,1

Central Controllers

NI Series

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5 Techniques for Preventing Deadline Stress as a Project Manager

Many thanks to Ryan Rivera for this guest post to TheFreeRangeTechnologist

Project management is a field that is dedicated to deadlines. Every resource needs to be properly accounted for, with each person managed in a way that helps ensure project completion both on time and on budget. It’s no wonder, then, that project managers are subjected to a constant barrage of stress. The closer you get to a deadline, the more the anxiety you experience, and that anxiety is going to lead to a poor quality of life and errors in your decision making.

This type of stress may seem like a regular part of the job, but it’s unhealthy for both your mind and body. As much as your experience may have taught you that you can handle that level of pressure, your body was not designed to be stressed every time you have a deadline, and studies have shown that your own anxiety is often placed on those you oversee. That’s why it should be a goal to find a way to reduce this stress as much as possible and work more comfortably even as you get close to end dates.

How to Reduce Stress at the Deadline

  • Get a Grip on Life Anxiety

In many ways, anxiety is cumulative. The more you experience from other aspects of your life, the more you’ll experience when you’re dealing with deadline stress. So look for methods to control the anxiety you experience away from work. See a therapist if necessary, integrate relaxation techniques into your life, refrain from activities that cause stress (this includes the little things like watching horror movies or spending time with friends that cause anxiety) – the less anxiety you feel away from work, the less anxiety you’ll feel at the deadlines.

  • Teach People and Use SMART Goals

The great project managers plan for every little aspect of a project and utilize their human resources as best they can. But even the best project managers rarely teach others how to utilize the ideas in the SMART goal system, including multiple smaller goals that help not only the staff member plan their projects better, but will give you a much better method of finding out if the individual is still progressing at a pace that shows they’ll be ready by the time you need them. That level of planning and knowing that you’re tracking everyone’s work well will decrease overall stress on the project.

  • Invent Fake Deadlines

Maybe there is something in the water, but far too many project managers use the actual deadline as a deadline. But often with large projects, there is ample time to invent a fake deadline that passes the stress on others to deliver on time, while you worry about keeping things on track. False deadlines give you plenty of time to handle any unforeseen errors, while still helping you put pressure on those you are waiting on to complete their projects.

  • Keep Communication Open

Another issue that commonly affects project managers is withholding issues while you try to work a solution. But the more you hold back an important discussion (such as if there is evidence that the project may be behind) the more the stress of the deadline will be combined with the stress of waiting for the important discussions. Keeping communication open throughout will reduce some of the pressure you experience near to the deadline.

  • Keep Track of Your Thoughts

Project managers should consider keeping a journal with them at all times. This journal is a place that you can write down any thought that comes to mind you need to remember. One of the interesting things about stress and anxiety is that when your brain has something that’s bothering it, it tends to increase your stress hoping that you’ll remember. Project managers often have thoughts roll through their heads while they work.

By keeping a journal with you, you can reduce some of the pressure you put on your mind. Write down anything that you know you need to remember, and review it as needed to help you keep track of those thoughts. This is a stress relief method that people use to help them sleep, but works just as well when you have a job that requires a considerable amount of mental energy.

Experience Less Stress at Deadlines

Japanese psychiatrists also use a technique known as Morita. Morita psychology focuses on the idea that when you have something that causes anxiety you embrace it like an old friend and move forward anyway, rather than try to suppress the stress.

Still, you should always look for ways to reduce your anxiety, because no amount of stress is healthy on your mind and body. Consider the above techniques and always look for new ways to reduce anxiety in your own life to make deadlines less stressful events and to help you maintain your mental health.

About the Author: Ryan Rivera has managed numerous projects, but his current goal is to help people – including project managers – reduce the amount of pressure they experience regularly. You can find out more anxiety information at www.calmclinic.com.

 

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Lazy media put flip-flops on candidates

Can a wise man change his mind?

Apparently not if he is running for office. Nowadays, a change in thinking by a political candidate never results from the receipt of new data or information, new wisdom from experience with an issue, a better analysis of an issue or even a change in public opinion.

Nope, we all know – because the mainstream media tell us so – that any candidate who changes a position does so because of an inherent genetic disorder: the “flip-flop” gene. “Flip-floppers,” as they are known, have probably possessed this defective trait since birth, but only in the heat of a campaign can the flaw be observed.

No one wants to vote for a flip-flopper, and most of us never have. Right? We all know the best candidates are the ones who laid out their positions on all the issues a long time ago and haven’t budged an inch since. You know the type of candidates I’m talking about, the successful ones like Ralph Nader, Ron Paul and Dennis Kucinich.

Just about every officeholder who has been around for a while has changed his or her view – er, I mean flip-flopped – on at least a few issues. In fact, there seems to be a direct correlation between the length of term in office and the severity of the flip-flop. Consider the Senate’s longest-serving member, Sen. Robert Bryd, who was once a member of the KKK. However, for the past decades in the Senate he has worked hard to support civil rights. Now, that is one hell of a flip-flop.

The naive person might think Sen. Bryd became Continue reading

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The smell of money trumps common sense

Over lunch with some friends who work at a bank, the conversation turned to the smell of money.

“We had a baker that came in every day at noon,” one teller said. “I loved the way his deposits smelled.” Another teller complained, “We had a guy that owned a fresh fish market, and I hated handling his money. It reeked of fish.”

I had always heard of “the smell of money” but never imagined the expression referred to powdered sugar and fish.

I know from experience that fear also has an odor. If you have ever been with a large group of people who become suddenly scared, you know what I mean. Physiologists have traced this sensation to chemicals released by the sweat glands when someone is stressed or afraid.

For contractors with the Department of Homeland Security, I imagine fear smells like money. Ever since Sept. 11, 2001, many of us have been afraid and willing to do whatever it takes to avoid another attack. By simply invoking the memory of that day, politicians and government contractors can still get us to agree to new technologies or measures without questioning the effectiveness of the proposed solution.

After the most recent terrorist plots were foiled, various Beltway bandits smelled an opportunity and started offering up all sorts of fancy gadgets to help alleviate our rational and irrational fears.

Current gizmos include a machine to test any liquids that you might want to bring on Continue reading

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Elected officials aren’t always elected

Today, there will be lots of people across Missouri who will be elected to office without receiving even one vote.

As it stands, there are hundreds of elected officials holding office in Missouri whom no voter has ever seen on a ballot. This is due to an exception in state law that allows certain governmental bodies to forgo an election if the number of candidates who file for the position is equal to the number of available positions. This exception applies to nonpartisan elections for bodies such as county, school, fire, water and ambulance districts.

Implemented as a cost-saving measure to save these districts from sharing in the costs of local elections, this provision has had a number of side effects, none of them particularly good.

In some cases, it has been so long since voters have seen a particular office on the ballot that they have forgotten it is an elected office. Continue reading

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Two classic books about politics

With the 2012 election cycle already in full swing, we are bound to see a lot of new books about American politics. Personally, I hope to have time to read Bill Clinton’s new book “Back To Work.”

If you are looking for good books on politics, here are a couple of classics that I would highly recommend.

One of the best political books of all time is “Fear and Loathing on the Campaign Trail ’72” by Hunter S. Thompson. The book is a collection of Thompson’s Rolling Stone magazine articles covering the ’72 presidential race, from the primaries to the McGovern campaign’s implosion and Nixon’s victory.

Thompson is most famous for “Fear and Loathing in Las Vegas,” in which he introduced his “Gonzo” style of journalism to the world, but “Trail ’72” is his best work. In it, Thompson describes the motivations, misfortunes and dirty tricks involved in high-stakes campaigns without any extra polish or political correctness. It is campaign politics uncensored.

Staying true to his Gonzo style — generally described as a story in which the writer plays a central role — Thompson spends a fair amount of time describing his own travails on the road, from desperately trying to think of something to write only an hour before his deadline to the difficulties of supporting his drug habits while traveling from town to town.

Regardless of his tendency to ramble off on tangents, Thompson provides one of the most realistic looks inside a national political campaign that has ever been written. This nearly 40-year-old book is still in print and is available as a new paperback for $16.

One of the best political books to come out of Missouri is by Columbia’s own David Leuthold. In “Campaign Missouri 1992,” Leuthold, with substantial assistance from his wife and partner, Carolyn Leuthold, summarizes a series of post-election roundtables with the winning and losing campaigns of 1992 as well as the major issues of the election. If you want to understand why Missouri politics are the way they are today, this book is a must-read. In fact, a lot of the same players who were involved in 1992 are still around today.

Today he is a Senator, but in 1992, Roy Blunt was the outgoing secretary of state and the loser in the Republican gubernatorial primary, which was won by then-Attorney General Bill Webster. Webster went on to lose in November to Mel Carnahan — the father of Robin Carnahan, the current Secretary of State — and then went on to the federal penitentiary shortly thereafter.

Webster might very well have been governor if his complex scheme of raising campaign cash through the Missouri Second Injury Fund hadn’t been exposed largely by then-Post-Dispatch reporter Terry Ganey. “Campaign Missouri 1992” provides the back-story for much of today’s Missouri politics.

1992 was also a year in which Democrats stuck together and ran a coordinated campaign up and down the ticket, helping each other and their party become victorious. Reading Leuthold’s book assures me that this can happen at least once in a century. I hope I live long enough to see it happen again.

Unfortunately, “Campaign Missouri 1992” is out of print and a little harder to find. I have found it at several local used bookstores and online. A copy in new condition sells for $6 to $8.

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Oh yeah, ICSNet requires termination

There is nothing worse that having a feeling a deja vu when you are troubleshooting an issue. You know that you have been through all this before, but can’t remember what the resolution was/is. That is one of the reasons that I started putting so much technical details into some of the posts here, so that I have a repository that I can access when needed. Writing the issue(s) down also helps with remembering the problem/procedure the next time that I have to do it. An unfortunately, most of the problems I encounter are not ones that show up on StackOverflow or similar site.

I had another deja vu moment this week when I was working on an AMX issues with a customer. The customer had a new BlueRay player that they wanted to control. However the blueray was about 150 feet away from the AMX controller. No problem I thought, since I was going to use some KramerTools devices to run the video and audio over cat5, I could also get a KramerTools box that would also handle RS232. Unfortunately, when we got it all hooked up, we realized that the BlueRay’s  (BDP-23FD) latest firmware made it talk only at 115200 baud. The max transmit on the KramerTools was 38400.

The customer has an extra AMX Com2 card and an AMX Netlinx module box, so the easy solution was to use that to bring the Com2 card closer to the Blueray using ICSnet. We had pulled extra cat5, so it should be no big deal. However, after making the physical connections, we couldn’t get the Com2 card to come online for more than a second or two. Tried powering the card locally and not over the ICSnet. Replaced the Cat5 connectors. Swapped cards, etc, etc.

Finally when back to the specs for the ICSnet protocol (which is going away in the AMX world since there are now ways to extend control over ethernet). Then I realized/rememberd that ICSnet requires termination on the last connection in the chain. On short runs, it doesn’t seem to matter, but on this one it did. Got some resistors at Radio Snack, made the terminator, and bingo the card was online and communicating with the Blueray. Unfortunately, by that time, the BlueRay had decided to stop transmitting video, so there are still more issues to deal with.

To create a ICSnet terminator: Connect a 120 Ohm (1/4 Watt or better) Resistor between pins 1 and 2 (Transmit + and Transmit -) and another 120 Ohn resistor between pins 7 and 8. I recommend using a small piece of cat 5 to extend the connection out and solder the resistors on to that and enclose in shrink tubing, so there is no chance of a short.

 

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